Ayanta Global LLP – Exchange & Refund Policy

At Ayanta Global LLP, your satisfaction is our top priority. We aim to make your shopping experience seamless and worry-free. Please find our flexible exchange and refund policy below:

Exchange Policy

• Request Period: Exchanges can be requested within 7 days of delivery.

• Eligibility: Items must be unused, unworn, and returned in their original packaging with all tags attached.

• No Deduction: Enjoy a hassle-free exchange—receive the full value of your purchase toward a replacement product.

• Simple Process: To initiate an exchange, just contact us via email or WhatsApp, and our team will happily assist you every step of the way.

Refund Policy

1. Store Credit & Exchange – The Best Value!

• Choose store credit for the full amount, valid for any future purchases.

• Or, exchange your item for a different design at no extra charge.

• Benefit: No transit or processing fees apply when you opt for store

2. Refunds

• Refunds are issued only if the product is out of stock or not delivered.

• All eligible refunds will be processed within 7 business days.

3. High-Value Orders (₹10,000 & Above)

• For orders valued at ₹10,000 or above: store credit will be provided, redeemable at any time with no expiry. Refunds are not available for these orders.

4. General Eligibility

• Time Frame: Please initiate refund or exchange requests within 48 hours of delivery.

• Condition: Items must be unused and returned in their original packaging with all tags intact.

How to Initiate a Return or Exchange

• Email: support@ayantajewels.com

• WhatsApp: 7506750629

• Our team will provide step-by-step guidance and arrange pickup for your convenience.

• If you have any questions or need assistance, our customer support team is here to help. Your satisfaction matters to us!